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Business & Strategy Exercises
Fill in the blanks to test your knowledge.
MRR stands for Monthly ___ Revenue — the normalized monthly income from all active subscriptions
CAC stands for Customer ___ Cost — the total spend required to acquire one new paying customer
// CAC calculation
const salesAndMarketingSpend = 15000; // monthly
const newCustomersAcquired = 25; // this month
const CAC = salesAndMarketingSpend / newCustomersAcquired;
// Customer Cost = $600 per customer
In the LTV:CAC ratio, a healthy SaaS benchmark is ___ or higher (LTV is at least 3x the cost to acquire)
// LTV:CAC health check
const LTV = 1800; // average revenue per customer over their lifetime
const CAC = 600; // cost to acquire one customer
const ltvCacRatio = LTV / CAC; // =
const isHealthy = ltvCacRatio >= 3; // true
console.log(isHealthy ? "Healthy unit economics" : "CAC too high or LTV too low");
Churn rate is the percentage of customers who ___ in a given period — high churn destroys growth
// Monthly churn rate
const startingCustomers = 500;
const customersLost = 25;
const churnRate = (customersLost / startingCustomers) * 100;
// rate = 5% monthly = 46% annual — unsustainably high
// Healthy SaaS churn: < 1-2% monthly (< 12-24% annual)
PLG stands for Product-___ Growth — a go-to-market strategy where the product itself drives acquisition and expansion
The Lean ___ is a 1-page business model framework with 9 blocks: Problem, Solution, UVP, Unfair Advantage, Customer Segments, Key Metrics, Channels, Cost Structure, and Revenue Streams
NRR stands for Net Revenue ___ — an NRR above 100% means existing customers are growing faster than they are churning
// NRR (Net Revenue Retention) formula
const startMRR = 50000;
const expansionMRR = 8000; // upgrades + seat additions
const contractionMRR = 2000; // downgrades
const churnMRR = 3000; // cancellations
const NRR = ((startMRR + expansionMRR - contractionMRR - churnMRR) / startMRR) * 100;
// NRR = 106% — is positive (growing without new customers)
A SAFE note (Simple Agreement for Future ___) is the most common early-stage fundraising instrument in Y Combinator-backed startups
TAM stands for Total ___ Market — the maximum addressable revenue opportunity if you captured 100% of the market
The AARRR framework (Pirate Metrics) tracks five stages: Acquisition, ___, Retention, Revenue, and Referral